Dealing with DELL was a dream come true. I finally found the secret code to speak directly to a human and circumnavigated the catacomb of automated voice-operated menus.
Growing up on NINTENDO, I developed an uncanny ability to discover backdoors into any game. My life changed, once I was enlightened with the capability to acquire 30 extra men on CONTRA by simply pressing :
5 5 6 6 3 4 3 4, B, A, SELECT , START… as the plane lands.
Here is the secret to DELL. When you are placed on hold for 20 to 40 minutes, start to chant, “I hate DELL, I love APPLE. I think Steve Jobs is doing a wonderful job, perhaps Michael Dell has become too successful and does NOT give a rat’s ass about his customers…I hate DELL, I love APPLE…(repeat…increase in volume for effect).
I did this three times, and I got a human within seconds of my third hate mantra.
Coincidence, I think not.
Please implement my strategy and leave a comment below with your personal experiences.
